Privacy policy

 

Privacy Policy
Last Updated: December 4, 2024

This Privacy Policy explains how Pawtraits (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, interact with, or make purchases from pawtraits.mk (the "Site"), or otherwise engage with us regarding the Site and related services (collectively, the "Services"). "You" and "your" refer to anyone using our Services, including customers, website visitors, or individuals whose personal information we collect under this policy.

By using or accessing the Services, you consent to the collection, use, and disclosure of your personal information as outlined below. If you do not agree, please discontinue use of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or operational updates. Any revisions will be posted on this page with the updated "Last Updated" date.

What Personal Information We Collect

1. Information You Provide Directly

This includes:

  • Contact details: Name, address, phone number, and email.
  • Order details: Shipping and billing addresses, payment confirmations, and product details.
  • Account details: Username, password, and security information for account management.
  • Customer support inquiries: Any information shared via email, contact forms, or other communications.

2. Information Collected Automatically

We collect Usage Data through cookies and similar technologies when you interact with our Services. This data includes:

  • IP addresses
  • Device and browser details
  • Interaction data (e.g., pages visited, links clicked, or time spent on the Site)

3. Information from Third Parties

We may receive information from:

  • Vendors or service providers (e.g., payment processors, analytics tools).
  • Third-party platforms such as Shopify, which powers parts of our Services.

How We Use Your Personal Information

  1. To Provide Services:

    • Process payments and fulfill orders.
    • Arrange shipping and returns.
    • Manage your account.

  2. Marketing and Advertising:

    • Send promotions and tailored offers via email or text.
    • Show targeted ads on our Site and third-party platforms.

  3. Security and Fraud Prevention:

    • Protect accounts and payment details.
    • Detect or prevent illegal activities.

  4. Service Improvement:

    • Analyze user behavior for site optimization.
    • Respond to inquiries and improve customer support.

Cookies

Cookies enhance the functionality of our Site and Services. For example:

  • Performance Cookies: Monitor user behavior to optimize functionality.
  • Advertising Cookies: Tailor ads on and off our Site.

You can manage cookies via browser settings. However, disabling cookies may limit certain features. For detailed information on cookies related to Shopify, visit Shopify Cookie Policy.

How We Share Your Information

We may disclose your personal information in the following circumstances:

  1. To Vendors: Payment processors, IT providers, and shipping partners.
  2. Marketing Partners: For personalized advertising and promotions.
  3. Compliance with Laws: In response to subpoenas or legal requirements.

We do not sell or share sensitive personal information without your consent.

Your Rights

Depending on your location, you may have the right to:

  • Access: Request a copy of your personal information.
  • Delete: Request deletion of personal data.
  • Correct: Update inaccurate information.
  • Withdraw Consent: Opt out of marketing communications.

Contact us at vladimirjakimovski@gmail.com to exercise these rights. We may request verification for your protection.

Security and Retention

We prioritize protecting your data with industry-standard measures. Personal information is retained only as long as necessary for legitimate business or legal purposes.

International Users

If accessing the Services from outside North Macedonia, please note that your information may be processed in countries with varying privacy laws.

Children’s Data

Our Services are not intended for children under 16. If we discover data from minors, we will delete it promptly upon notification.

Contact Information

For questions or requests regarding this Privacy Policy:

  • Owner: Vladimir Jakimovski
  • Email: vladimirjakimovski@gmail.com
  • Address: Boris Trajkovski 15, Sveti Nikole, 2220, MK
  • Phone: +389 78 407 308